tk179's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how we collect, use, and protect your data.
Introduction and Overview
tk179 ("we", "our", or "the platform") operates a trusted online gaming platform for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect, how we use it, and how we keep it secure when you use our website tk179.cam, register an account, play games, or use our services.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. This policy is connected to our terms and conditions, and both documents should be read together.
What Information We Collect
We collect your personal information in various circumstances. Below is a detailed description of that information:
Identity Information
- Full name
- Date of birth
- National ID / passport number (for verification)
- Email address
- Mobile phone number
- Current address
Financial Information
- bKash / Nagad / Rocket account number
- Transaction history and amounts
- Deposit and withdrawal records
- Bonus and promotion usage records
Technical Information
- IP address
- Browser and operating system information
- Device identifiers
- Login time and location
- Cookie and session data
Gaming Activity Information
- Play history and preferences
- Bet amounts and outcomes
- VIP level and points
- Session duration and patterns
Methods of Data Collection
tk179 collects your information in the following ways:
- Directly provided: You voluntarily provide information when you register an account, fill out forms, or contact us.
- Automatically collected: When you visit our platform, information is collected automatically through cookies, log files, and similar technologies.
- From third parties: Limited information may be received from authorized partners for identity verification and payment processing.
- Payment transactions: When transactions are completed via bKash, Nagad, and Rocket, the necessary financial information is processed.
Purpose of Data Use
We use the information we collect for the following legitimate purposes:
Service delivery and operations
Your information is used to create, manage, and maintain your account; process transactions; personalize your gaming experience; and provide customer support.
Security and fraud prevention
Information is used to ensure account security, prevent unauthorized access, detect fraudulent transactions, and carry out necessary checks to prevent money laundering.
Compliance with legal obligations
We are required to comply with applicable laws and regulations, meet regulatory requirements, and respond to legal processes.
Communications and notifications
Your information is used to inform you about account updates, transaction confirmations, promotional offers (with your consent), and important platform changes.
Data Sharing and Disclosure
tk179 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Provider Partners
Only the necessary information is shared with providers of essential services such as payment processing (bKash, Nagad, Rocket), identity verification, IT infrastructure, and customer support. These partners are contractually bound to uphold our privacy standards.
Legal Requirements
Information may be disclosed where required to comply with court orders, legitimate requests from government or regulatory authorities, or applicable legal obligations. Only the information legally required will be disclosed in such cases.
Responsible Gambling Organizations
To ensure responsible gaming, limited information may be shared with approved responsible gambling organizations if necessary — always with the aim of protecting your interests.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser.
Essential cookies
Essential for the platform's core functions, login sessions, and security features.
Functionality cookies
Used to remember your preferences and settings and to provide a personalized experience.
Analytics cookies
Help improve service quality by analyzing patterns in how the platform is used.
Security cookies
Used to detect fraudulent activity and ensure account security.
You can control cookies by changing your browser settings. Please note that disabling essential cookies may cause some important features of the platform to not work properly.
Data Security Measures
tk179 has adopted industry-standard security measures to protect your personal information:
- SSL/TLS Encryption: All data transmission on our platform is protected by SSL encryption technology, which safeguards your information from unauthorized parties.
- Database Encryption: Stored personal and financial information is kept in encrypted format, so even if unauthorized access to the server occurs, the data cannot be read.
- Access Controls: Only authorized staff can access the necessary information. All access is logged and regularly audited.
- Two-Factor Authentication: Two-Factor Authentication is available to protect your account.
- Regular Security Testing: Our systems undergo regular security testing to identify potential vulnerabilities.
- Secure Payment Processing: All financial transactions via bKash, Nagad, and Rocket are handled through secure channels.
Data Retention Period
tk179 retains your personal information only for as long as necessary. The retention period is determined by:
Active accounts
While your account is active, we retain all necessary information. This information is used to improve our services and personalize your experience.
Closed accounts
Even after an account is closed, certain information may be retained for a defined period for the purposes of legal compliance, dispute resolution, and fraud prevention.
Financial records
Records of financial transactions must be retained for the period required by applicable laws and anti-money laundering regulations.
Deletion of expired data
Once the defined retention period ends, we securely delete or anonymize your information so it is no longer personally identifiable.
Your Privacy Rights
As a user of the tk179 platform, you have the following rights regarding your personal information:
- Access: You have the right to know what information we hold about you and to receive a copy of it.
- Correction: You have the right to request correction of your personal information if it is inaccurate or incomplete.
- Deletion: In certain circumstances, you have the right to request deletion of your information, though it may not be possible to delete all data due to legal obligations.
- Restriction of processing: In certain circumstances, you have the right to request that processing of your information be restricted.
- Opt out of marketing: You have the right to opt out of promotional communications at any time.
- Data portability: You have the right to receive the information you have provided in a structured, commonly used format.
To exercise these rights or to ask any questions, please contact our support team via 24/7 live chat.
Protection of Minors' Information
tk179 provides services only to individuals aged 21 or older. We do not knowingly collect personal information from minors (those under 21). Age verification is a mandatory process during account registration.
If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
International Data Transfers
To operate our technical infrastructure, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:
- Data is transferred only for the essential purpose of providing the service.
- The recipient organization complies with appropriate security standards.
- Transferred data receives equal protection under this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. This policy may be revised due to service improvements, legal changes, or security enhancements.
If significant changes are made to the policy, we will notify you via email or an in-platform notification. Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding your data in relation to this privacy policy, please contact us:
Privacy Contact
For any data protection requests:
Our support team is available 24 hours a day, 7 days a week via live chat, in accordance with Bangladesh Standard Time (BST, UTC+6).
After receiving your privacy-related request, we will endeavour to respond within a reasonable time. Complex or multiple requests may require additional processing time.
Live Chat
Use our live chat for instant support in Bengali, 24/7.
For detailed questions or formal requests, send an email to [email protected].
Related Policies
To learn more, please visit our Terms & Conditions and Responsible Gaming pages.